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About Racold

Racold is a leading brand in the water purification industry, providing high-quality products to customers in India. Since its inception in 1986, Racold has been committed to providing clean and safe drinking water to households and businesses across the country. With over 35 years of experience, Racold has become a trusted name in the market, known for its innovative technology and reliable products.

Serving India

Racold serves customers all over India, with a strong presence in both urban and rural areas. With a wide network of dealers and distributors, Racold has made its products easily accessible to customers in every corner of the country. Whether it's a small town or a metropolitan city, Racold has been catering to the water purification needs of customers across India.

Products and Categories

Racold offers a diverse range of water purifiers to meet the varying needs of its customers. From basic RO purifiers to advanced UV purifiers, Racold has a solution for every household and commercial establishment. The brand also offers a variety of categories such as gravity-based purifiers, under-the-counter purifiers, and wall-mounted purifiers, providing customers with a wide range of options to choose from.

Over the years, Racold has catered to a diverse customer base, including households, offices, schools, hospitals, and more. The brand has also been a preferred choice for government projects, providing clean drinking water to communities in need. With its commitment to quality and innovation, Racold has earned the trust of millions of customers across India.

Customer Experience

At Racold, customer satisfaction is of utmost importance. The brand has always strived to provide the best products and services to its customers, ensuring their overall experience is nothing short of excellent. With a dedicated customer support team, Racold ensures prompt assistance and resolution of any queries or concerns raised by its customers. The brand also offers regular maintenance and after-sales services to ensure the longevity and efficiency of its products.

With its years of experience, wide range of products, and commitment to customer satisfaction, Racold has established itself as a leading brand in the water purification industry. The brand continues to innovate and evolve, keeping up with the changing needs and demands of its customers, and remains dedicated to providing clean and safe drinking water to every household and establishment in India.

Installation Process

Installation Process for Racold Water Purifiers: Step 1: Call Customer Support Call the Racold customer support number at 1-800-XXX-XXXX to schedule an installation appointment for your water purifier. Step 2: Provide Necessary Information Provide the customer support representative with your personal information, such as name, address, and contact number. Also, provide the model number and serial number of your water purifier. Step 3: Schedule Appointment Choose a convenient date and time for the installation appointment. The customer support representative will confirm the appointment and provide you with a service request number. Step 4: Save Service Request Number Make sure to save the service request number provided by the customer support representative. This number will be used for tracking your installation request and for any future communication with Racold. Step 5: Prepare for Installation On the day of the installation, make sure to clear the area where the water purifier will be installed. Also, make sure that there is a power outlet and a water source nearby. Step 6: Installation Process A trained technician from Racold will arrive at your doorstep on the scheduled date and time. They will install the water purifier and ensure that it is functioning properly. Step 7: Demonstration and Training Once the installation is complete, the technician will provide a demonstration of how to use the water purifier and its features. They will also provide you with any necessary training on maintenance and troubleshooting. Step 8: Payment After the installation and demonstration, you will be required to make the payment for the installation service. You can pay through cash, credit/debit card, or any other accepted mode of payment. Step 9: Feedback After the installation is complete, you will receive a feedback form from the technician. Please take a few minutes to fill out the form and provide your valuable feedback. Congratulations! Your Racold water purifier is now installed and ready to use. If you face any issues with your water purifier, you can contact Racold customer support with your service request number for further assistance.

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