Burner Type:
Durability and performance depends upon its material quality
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Ignition:
Just by rotating the knob or pushing the button.
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Installation:
Very important to read before you install
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Nozzle position:
or ask the designer which side the pipe is coming from
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Cooktop Material:
You might not know this much variety in material and how does it matter?
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No of Burners:
Spacing between the burners and total width is a concern while size of family is also a deciding factor
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Product Warranty (years):
read every word of warranty terms literally
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Installation Type:
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Gas Stove Features:
otherwise risky thing made easy with premium features
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Pipeline Gas Support:
Mostly you need an additional converter for additional charge but there may be some just not compatible
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Control Type:
know the difference.
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Knob Placement:
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Length: | Width: | Height: | |
Product: | 52 | 77 | 8 |
Package: | 94 | 15 | 59 |
Part/ Model Number: | KH 78 BR 47 | ||
Country Of Origin: | |||
Manufacturer: | KAFF | ||
Importer Contact Information: | |||
Included Components: |
Toll Free Number: 1800-180-2221
Charges for Installation: RsThe installation charges for Kaff brand kitchen ch
Installation Process:-
Thank you for choosing Kaff Kitchen Chimney. We are excited to help you with the installation process. Please follow the steps below:
Congratulations! Your Kaff Kitchen Chimney is now installed and ready to use. Thank you for choosing Kaff and we hope you enjoy your new kitchen chimney.
We purchased a four burner Hob of KAFF make model HBR 784C from Mohali, near Chandigarh. The same was installed on 18 Nov, 2018. Around one week back there was a blast in the Hob and the glasstop of the Hob got shattered with spreading glass all over. My wife and maid was present in the kitchen at the time when the glass shattered and spread. Luckily they did not get hurt. I had registered my complaint online on the toll free number. Now the service centre tells me that Rs 4500 will be charged for the glasstop replacement. I would rather say that the product is faulty and not safe, as the glasstop bursted like a bomb and would have easily hurt my wife and maid fataly. If the company is not sure about the product safety then why the same is selling in the market. I had requested the company to change the product with a new one IMMEDIATELY and compensate us for our loss. However, no action has been taken by the company even after the lapse of two weeks. This is HOW THEY TREAT CUSTOMERS
Reply: <p>thank you for sharing the experience. we have send this to KAFF customer support escalation team. Although, we do not see any such purchase from us by you or any other customer for this location, we take this as a sincere feedback and hope company makes ammendments to the customer support policy and provide your reimbursement.</p>
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