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Established in the year 1986, Rockwell Industries Limited has relentlessly developed as a pioneer and steadily grown to become a leading Commercial Refrigeration Appliance manufacturer in India. Rockwell is one of the first organizations in India to present CFC free refrigeration solutions.

Rockwell has been at the cutting edge of new innovation and has constantly led the enhancement of new products in light of changing needs of businesses.

Installation Process

Installation Process for Rockwell Refrigerators

Thank you for choosing Rockwell refrigerators. We are committed to providing you with the best service and support for your new appliance. Please follow the steps below for a smooth installation process.


Step 1: Call Customer Support


The first step is to call our customer support number at 1-800-ROCKWELL. Our representatives are available 24/7 to assist you with any queries or concerns you may have regarding the installation process.


Step 2: Provide Necessary Information


When you call our customer support, please provide the following information:

  • Your name and contact information
  • Model number and serial number of your Rockwell refrigerator
  • Date of purchase
  • Preferred date and time for installation


Step 3: Save Service Request Number


After providing the necessary information, our customer support representative will generate a service request number for you. Please make sure to save this number as it will be used for tracking your installation request.


Step 4: Schedule Installation Appointment


Once your service request is generated, our representative will schedule an installation appointment for you based on your preferred date and time. We will also provide you with the name and contact information of the technician who will be handling your installation.


Step 5: Prepare for Installation


On the day of installation, please make sure to:

  • Clear the area where the refrigerator will be installed
  • Ensure that there is a power outlet and water supply nearby
  • Keep all necessary tools and equipment ready
  • Make sure someone is present at the installation location during the scheduled time


Step 6: Installation Process


Our technician will arrive at the scheduled time and will begin the installation process. They will unpack and assemble the refrigerator, connect it to the power outlet and water supply, and make sure it is functioning properly.


Step 7: Demonstration and Inspection


Once the installation is complete, our technician will provide you with a demonstration of the refrigerator's features and functions. They will also inspect the appliance to ensure that everything is in working order.


Step 8: Sign Installation Completion Form


After the demonstration and inspection, you will be asked to sign an installation completion form. This will serve as a confirmation that the installation was completed to your satisfaction.


Step 9: Enjoy Your New Rockwell Refrigerator


Congratulations, your Rockwell refrigerator is now installed and ready to use! We hope you enjoy your new appliance and if you have any further questions or concerns, please do not hesitate to contact our customer support.


Thank you for choosing Rockwell. We appreciate your business and look forward to serving you in the future.


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